Frequently Asked Questions

Wifi | How do I connect?

The APNK wifi service is not password protected or hidden, so you should see the name of the library listed in the available wireless networks on your laptop / wifi device.  All you need to do is click to connect.

Did you know?

  • The number one reason laptop users can't see the library wifi listed is because they haven't switched the wifi button ON on their laptop
  • Most laptops (not Macbooks) have a button OR function key that physically turns the wifi off and on. Don't ask staff where it is - you need to find out how to operate your own laptop.  If you really are stuck check with your laptop supplier or check your laptop model's user guide via the manufacturer's website.  If you are unsure if your device is wireless enabled check out this website's information.
  • See Wifi | Troubleshooting for more info on getting connected.

Did you know?

  • Not all APNK partner libraries subscribe to our wifi service, see our locations page, libraries with wifi are marked with and asterix (*).

See also -

This month's hot topic

Is the internet filtered?Information on the internet filtering in place on our PCs and wifi.