Frequently Asked Questions

Wifi | Can I print?

--------------------------------------------------------------------------
Please Note 7/01/2019

Printing is now only available from APNK computers or via HP Eprint.

-------------------------------------------------------------------------------

WiFi Printing by Email

This is an HP feature available at a some libraries. If the printer has a label with an email address "...@hpeprint.com" see below.

Note: WiFi users should check they can successfully send email on APNK WiFi (eg email themselves first) before trying this. If not see: SMTP info

  • This is a service provided by HP

  • Be aware that as this service is made available via our public WiFi network and is sent to a third party (HP) so please consider this before printing confidential / personal / sensitive information

  • To print email - check email address on the printer

  • Printing email attachments is supported for these file types:

    • Microsoft Word

    • Microsoft PowerPoint

    • Microsoft Excel*

    • Text files (.txt)

    • PDF

    • HTML

    • Images (bmp, jpg, png, gif, tiff)

  • Preview documents before printing

  • The HP ePrint service does not support printing webpages via email at this time

  • Image files (like jpeg, bmp, tiff, etc) need to be at least 100DPI in order to print via ePrint

  • PGP encryption, digitally signed documents, macro-enabled spreadsheets and password-protected documents are not supported by ePrint at this time and will not print

  • There is a 10 MB limit to the email and a 10 MB limit to each attachment

  • HP ePrint supports a maximum of 10 attachments to a single email. Emails that exceed these limits will not print

  • HP sends attachments over a secure connection to your printer to protect your data, but we cannot ensure the security of email before it is received by HP

  • Note: HP does not filter or control the emails or content and cannot be held responsible for such emails or content

See also

This month's hot topic

Is my information secure on the wifi network?Tips for keeping your information secure when using our wifi.