Frequently Asked Questions

Scanning | Are there problems with APNK TIFFs?

Yes!

The APNK scanner supports TIFF and Multipage TIFF file format. However - many systems may not be able to handle this particular version of a TIFF file and the APNK recommends you use JPG (default) or PDF instead when scanning.

For example the APNK computers can NOT view or edit APNK scanned TIFF files in Paint.Net, Windows Fax and Picture Viewer and Gimp. It has also been reported that APNK scanned TIFF files can not be opened in Photoshop (note Photoshop is not installed on the APNK computers).

Is there a work-around to view or edit APNK created TIFF files?

Yes. On an APNK computers you can use Microsoft Office Picture Manager to open the File. You can then

  • resize the image
  • "save as"
  • the new TIFF file can now be opened in other graphic editor programs including Paint.Net, Windows Fax and Picture Viewer or Gimp v2.

On your own PC try using Irfanview.

What about my multi-page TIFF?

If you have created a multiplage TIFF using the APNK scanner you may have trouble viewing and or editing it in Microsoft Office Picture Manager - this application may only display the first page.

The APNK recommends you either re-scan the file as a JPG or PDF (if this is an option).

Irfanview can open and edit APNK scanner created multipage TIFF files. Irfanview is a free application but at present is NOT installed on the APNK computers.

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