Headsets | I can't hear anything, what should I do?
- Check the volume control dial located on the headset cable
- Check the volume control in the system tray of the PC (looks like a little grey speaker)
- Check the headset is plugged in at the back of the PC
- note: pink plug connects to blue socket at back of PC (microphone)
- note: orange plug connects to green socket at back of PC (headphones)
- Are you using your own headphones? See Can I use my own headphones?
- Test using a different headset or test using a different PC, perhaps the headset is faulty
The person I am talking to using the microphone on the headset can't hear me, what should I check?
- Check the the microphone button located on the headset cable is set to ON
- Get the person who can't hear you to check the volume controls at their end
- Check the volume control dial located on the headset cable
- Test using a different headset or test using a different PC, perhaps the headset is faulty
See also