Frequently Asked Questions

Email | Why am I having problems printing my email?

APNK recommends that when you print your email (eg from Yahoo Xtra, Gmail, Hotmail, etc) you

  • DO NOT USE the Print button in Internet Explorer or Firefox's toolbar
  • USE the Printer icon displayed in your email's toolbar instead

Known issue: Internet Explorer crashes when printing from Yahoo Mail

Workarounds
-
Use Firefox (another Web Browser installed on the APNK public computers)
- Change your Yahoo Mail from Classic to the "new look" (Yahoo button on the right side of your email, once logged in)

Screenshot of Yahoo Mail Classic


Screenshot of HotMail printer icon

Internet Explorer Print button

 

 

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